Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

For more information on companies in this article

Related Content

  • Cross referencing data sets reveals now decision support information
    November 18, 2014
    Combining previously unrelated sets of data can provide an in-depth view of travel patterns. "Through the use of analytical tools, Urban Insights seeks to help transportation organisations benefit from the vast amounts of detailed data they collect every day.”
  • London takes action against dangerous commercial vehicles
    May 22, 2013
    Transport for London (TfL) and the Vehicle Operator Standards Agency (VOSA) have signed a Memorandum of Understanding for closer collaboration and data sharing as part of their ongoing work to reduce the impact of dangerous and unroadworthy vehicles in London. The agreement will pave the way to allow TfL to provide details of every commercial vehicle involved in breakdowns and overheight collisions within the Blackwall Tunnel to VOSA.
  • Improving traffic flow with the SignalGuru app
    September 19, 2012
    Researchers at the Massachusetts Institute of Technology have developed SignalGuru, an app that uses dashboard-mounted smartphones to help drivers avoid red lights and reduce fuel consumption. Researchers say that SignalGuru predicts when a traffic signal is about to change, and the speed that should be driven when approaching an intersection in order to cruise through without stopping.
  • Smartphone-powered fleet management
    August 30, 2013
    Nissan has unveiled an IT system for light commercial vehicles that harnesses the power of smartphones to provide safety and performance data to both drivers and fleet managers in real time. By using the service, fleet managers will be able to cut down on running costs by remotely monitoring maintenance information, as well as the driving behaviour of their staff, while the vehicles are on the road. Drivers will also receive real-time information to help them operate their vehicles more safely.