Skip to main content

New revenue streams from smartphones for European vehicle manufacturers

According to a study by Frost & Sullivan, vehicle manufacturers (VMs) in Europe and North America have stepped up their game in response to the smartphone threat. Most of them have flooded the market with free apps focusing on areas such as customer relationship management (CRM) and breakdown assistance, while others have created value-added apps such as remote start/stop.
March 14, 2012 Read time: 3 mins
According to a study by Frost & Sullivan, vehicle manufacturers (VMs) in Europe and North America have stepped up their game in response to the smartphone threat. Most of them have flooded the market with free apps focusing on areas such as customer relationship management (CRM) and breakdown assistance, while others have created value-added apps such as remote start/stop.

New developments such as the 183 Nokia MirrorLink, using which Alpine has already created an aftermarket head unit, are also opening up new revenue opportunities for VMs to enable smartphone apps inside the car in a complete remote terminal fashion with controls using vehicle human machine interface (HMI). This, in turn, is creating a massive interest in HMI elements as both revenue generator as well as brand differentiator. Concepts such as 1960 Chevrolet MyLink, 3877 GMC Intellilink are examples of this HMI response by automakers.

The new analysis from Frost & Sullivan - Connectivity, App Stores, and Cloud-based Delivery Platforms: Future of Connected Infotainment and Telematics Market - finds almost every VM developing and hosting apps on popular application stores in the next year. Interest from handset makers such as 3876 HTC, 1809 Samsung, 954 LG and 576 Sony in the Nokia MirrorLink standard underscores its potential of becoming an industry standard, allowing VMs to standardise and make revenues out of apps.

“Mobile apps in the consumer domain have created a revolution, emerging as a powerful alternative business model and revenue generator for handset makers,” notes Frost & Sullivan research analyst Krishna Jayaraman. “Though a similar situation cannot be envisioned for the auto market, standards such as MirrorLink and other developments are encouraging VMs to bet on smartphone apps. Added to this, the biggest driver this opportunity presents is the increased focus on HMI design and development.”

Smartphone interface technologies such as 278 Ford Sync Applink, Nokia MirrorLink and several other concepts have given VMs the confidence to pursue smartphone and apps, not as a threat but as a revenue generator and crowd puller. With all this in place and the advent of touch screen and advanced voice interfaces inside the car, the time is ideal for VMs to leverage these drivers and make a revenue case.

“The biggest challenge that remains is that of VMs allowing previously tier 2 software providers, handset makers and app companies more power than before,” remarks Jayaraman. “Considering the tight control VMs exert over their supply chain, this will be the biggest block to overcome, if VMs hope to make money out of apps and smartphone interfaces.”

VMs need to create an ecosystem of developers and apps that they can host inside the car through either a common standard like the Nokia MirrorLink or through a proprietary standard like the 3883 Jaguar Connect and View, developed with 3882 RealVNC.

“Either way the need of the hour is not a strict OEM, tier 1 or tier 2 relationships,” concludes Jayaraman. “Instead, what is required is an ecosystem approach where every partner adds value to the overall offer.”

Related Content

  • May 22, 2015
    Advanced telematics and integration to revolutionise global connected car market
    Advanced infotainment systems, over-the-air (OTA) updates, big data analytics, mobility services and in-car security are key technologies that will shape the global connected car market in 2015. Human machine interface (HMI) input and output solutions, as well as, heads up display (HUD) are set to take centre stage. However, car makers must create consumer-centric HMI solutions that will strike a balance between reducing driver distraction and meeting consumer need for connected services. New analysis f
  • May 16, 2012
    Rush to launch smartphone telematics applications
    The number of global users of telematics smartphone applications will increase from 3.2 million in 2011 to 129 million in 2016, with North America as the dominant region, according to the latest ABI Research forecasts. Practice director Dominique Bonte comments: “The integration of smartphones and smartphone applications into vehicles represents nothing less than a renaissance of the interest in both consumer and commercial telematics markets. Car OEMs, automotive Tier Ones, telematics service providers and
  • May 14, 2015
    eCall mandate: a cost burden for car manufacturers?
    The European Parliament has mandated that all newly approved car and light-van models will have to be equipped with eCall boxes as standard fitment from 31 March 2018. eCall boxes are emergency call devices enabling rescue services to respond with faster road assistance based on knowledge of the exact location of the accident. The 2014 ban on telephone roaming charges across Europe will establish a favourable scenario for an interoperable eCall or telematics solution. However, while the European Commissi
  • January 22, 2014
    In-car electronics and user demand for connectivity make case for automotive Ethernet
    According to Frost and Sullivan, the use of Ethernet technology in automotive is gaining pace in Europe and North America. The paradigm shift towards connected cars and associated services such as automotive app stores and connected location-based services is fuelling the uptake. Along with the need to integrate multiple consumer electronic devices, the importance of offering prioritised, personalised services and maintaining brand identity are compelling automotive OEMs (original equipment manufacturers) t