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Cross Country and ATX form Agero

Cross Country Automotive Services, a specialist in driver assistance programmes, and its telematics subsidiary ATX Group have merged operations under a new business name, Agero.
March 26, 2012 Read time: 2 mins
Cross Country Automotive Services, a specialist in driver assistance programmes, and its telematics subsidiary 2089 ATX Group have merged operations under a new business name, Agero. It is claimed that merging both companies into one will create an integrated set of offerings to help auto manufacturers, insurance carriers and aftermarket providers manage the entire vehicle ownership and driving experience. Its services will provide drivers with enhanced safety, security, and convenience through roadside assistance, claims management and connected vehicle technology.

"Since Cross Country Automotive Service's acquisition of ATX Group in 2008, our focus has been on integrating our technologies and solutions to provide unique and exciting new benefits to our clients and their customers," said Michael Saxton, CEO of Agero. "The introduction of the Agero brand represents the culmination of these efforts while providing a platform to continue to develop safe, smart and driven solutions."

Agero has four decades of experience and nearly 2,500 employees in the US, Canada, Germany and France. Its roadside assistance services protect more than 75 million drivers a year in North America through the response and management of in-vehicle and post-emergency safety and security situations. These programmes are supported by a network of more than 30,000 roadside assistance providers across North America.

Meanwhile, Agero’s connected vehicle services division has been one of the pioneers of the in-vehicle telematics industry, starting with the Lincoln RESCU program in 1996.  The company provides private-label connected vehicle services to 1731 BMW, 1684 Hyundai, 4777 Infiniti, 4349 Lexus, 4348 Rolls-Royce Motor Cars and 1686 Toyota.

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