Skip to main content

Cross Country and ATX form Agero

Cross Country Automotive Services, a specialist in driver assistance programmes, and its telematics subsidiary ATX Group have merged operations under a new business name, Agero.
March 26, 2012 Read time: 2 mins
Cross Country Automotive Services, a specialist in driver assistance programmes, and its telematics subsidiary 2089 ATX Group have merged operations under a new business name, Agero. It is claimed that merging both companies into one will create an integrated set of offerings to help auto manufacturers, insurance carriers and aftermarket providers manage the entire vehicle ownership and driving experience. Its services will provide drivers with enhanced safety, security, and convenience through roadside assistance, claims management and connected vehicle technology.

"Since Cross Country Automotive Service's acquisition of ATX Group in 2008, our focus has been on integrating our technologies and solutions to provide unique and exciting new benefits to our clients and their customers," said Michael Saxton, CEO of Agero. "The introduction of the Agero brand represents the culmination of these efforts while providing a platform to continue to develop safe, smart and driven solutions."

Agero has four decades of experience and nearly 2,500 employees in the US, Canada, Germany and France. Its roadside assistance services protect more than 75 million drivers a year in North America through the response and management of in-vehicle and post-emergency safety and security situations. These programmes are supported by a network of more than 30,000 roadside assistance providers across North America.

Meanwhile, Agero’s connected vehicle services division has been one of the pioneers of the in-vehicle telematics industry, starting with the Lincoln RESCU program in 1996.  The company provides private-label connected vehicle services to 1731 BMW, 1684 Hyundai, 4777 Infiniti, 4349 Lexus, 4348 Rolls-Royce Motor Cars and 1686 Toyota.

For more information on companies in this article

Related Content

  • Connected vehicle technology the solution to safety?
    January 25, 2012
    A series of 'driver clinics' is under way across five states, as vehicle manufacturers and the US Government pin their hopes on connected vehicles becoming the next big advance in road safety. Pete Goldin reports. What would a car say if it could talk? Its first words might be: "Here I am". Many vehicles are communicating that very message to each other right now. Admittedly, this is in controlled environments of US Department of Transportation (USDoT) tests, but within the next few years 'connected vehicle
  • Toyota puts $1bn into ride-hailing service Grab
    June 15, 2018
    Toyota Motor Corporation is investing $1 billion in Grab Holdings, the Singapore-based ride-hailing platform provider. Grab, which has merged with Uber in south-east Asia, offers services which use a variety of transport modes, from bicycles and shuttle buses to cars and taxis. The companies say Toyota’s investment means they will also “strengthen and expand their existing collaboration in the area of connected cars, to drive the adoption of new mobility solutions across south-east Asia”.
  • User based insurance is helping good drivers and identifying the bad ones
    November 28, 2013
    Thomas Hallauer gives an overview of Usage Based Insurance (UBI), an industry that is putting telematic devices into more vehicles than fleet management ever did. The insurance market is going through a transformation phase never seen before. Insurers have not only started to track individual cars for Usage Based Insurance (UBI), they are also using the technology to enhance consumer services as more drivers join up to these schemes. Progressive Insurance in the US has 1.4 million customers signed up to
  • European Parliament test drives fuel cell vehicles
    October 29, 2012
    The 5th Fuel Cell Electric Vehicle Drive ‘n’ Ride event was recently held in Strasbourg, France, under the patronage of Brian Simpson, Member of the European Parliament (MEP) and chair of the European Parliament’s transport and tourism committee, to demonstrate the readiness of fuel cells and hydrogen as a viable route to zero emission transport in Europe.