Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • Jenoptik measures out the future
    June 15, 2022
    The speed of tech changes means Jenoptik is redrawing how it sees itself. Adam Hill catches up with Stefan Traeger and Kevin Chevis at Intertraffic Amsterdam to find out more about ‘extended reality’…
  • Brigade cameras use AI to eliminate vehicle blind spots
    September 18, 2023
    New cameras are designed for trucks and buses, warning drivers before possible collision
  • Is Europe's Galileo project value for money?
    February 2, 2012
    Philippe Hamet discusses the progress of the European Union's Galileo Global Navigation Satellite System Project
  • 3M eyes bright future for safety
    June 5, 2018
    You will have seen it as you arrived: you can hardly miss it! 3M’s Transportation Safety Roadshow, in a custom-designed 18-wheel, 53-foot long truck, is parked right here at ITS America Detroit today and tomorrow, as part of a 43-city tour of the US and Canada. This amazing vehicle offers interactive experiences featuring hands-on, in-person, and virtual demonstrations of innovative 3M technologies The 3M truck is packed with interactive demonstrations and experiences from 3M’s Transportation Safety Divisi