Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • AAA camera research finds 46 per cent improvement in blind-zone visibility
    October 31, 2014
    Tests carried out by the American Automobile Association (AAA) on rear-view camera systems found that they improved rear visibility an average of 46 per cent. These systems are intended to improve driver awareness of the area immediately behind the vehicle in order to reduce the instance of back-over fatalities. The National Highway Traffic Safety Administration requires a rear-view image in all passenger vehicles beginning in 2016, with full compliance by May 2018. In conjunction with the Automobile Clu
  • CCTV brings transit safety into view
    September 15, 2014
    David Crawford looks at camera-based vulnerable road users protection systems.Safe and efficient operation of road-based transit depends on minimising the risks of incidents involving other vehicles or vulnerable road users such as pedestrians, cyclists and passengers boarding or alighting from buses or trams. The extent and quality of the visibility available to drivers is crucial in preventing and avoiding incidents. Conventionally, they have had to rely on fairly basic equipment - essentially the human
  • Swedish drivers support speed cameras
    March 17, 2014
    In sharp contrast to many other countries drivers in Sweden support speed cameras and the planned expansion of the automated enforcement network. Sweden is embarking on a massive expansion of its speed camera network and is doing so with both a very high level of public acceptance and without its drivers feeling persecuted; a feat the administrations in many other countries would like to emulate. So how did this envious state of affairs come about? Magnus Ferlander director of business development and ma
  • GM to start autonomous vehicle manufacturing and testing in Michigan
    December 16, 2016
    Following the signing of the SAVE Act legislation to support autonomous vehicle testing and deployment in Michigan, General Motors is to begin testing autonomous vehicles on public roads. GM also announced it will produce the next generation of its autonomous test vehicles at its Orion Township assembly plant beginning in early 2017. Testing is already underway on GM’s Technical Center campus in Warren, Michigan and will now expand to public roads on the facility’s outskirts. Within the next few months,