Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • Google maps the future of traffic and travel information?
    March 16, 2012
    Will the relentless growth of Google lead to it becoming the ultimate provider of travel information services? Huw Williams investigates Google’s strategy and David Crawford discovers what two principal rivals are doing to keep pace. In the first weeks of 2012 one company staked two divergent claims on the future of transport. One is the science fiction of only a decade ago, turned into reality: the driverless car. The other seems more prosaic, yet in its own way is just as significant a marker of the futur
  • Australia’s laws are ‘not ready for driverless vehicles’
    May 13, 2016
    Australia’s National Transport Commission (NTC) has released Regulatory Options for Automated Vehicles, a discussion paper that finds a number of legislative barriers to increasing vehicle automation. The paper proposes that there are barriers that need to be addressed as soon as possible to ensure clarity around the status of more automated vehicles on Australia’s roads and to support further trials. In the longer term other legislative barriers will need to be addressed to allow fully driverless vehic
  • Nine in 10 people want tougher sentences for drivers who kill
    July 11, 2016
    A study to mark the launch of Brake’s new Roads to Justice Campaign shows there is huge support for strengthening both the charges and sentences faced by criminal drivers. Ninety-one per cent of people questioned agreed that if someone causes a fatal crash when they get behind the wheel after drinking or taking drugs, they should be charged with manslaughter. That carries a possible life sentence. At present people can either be charged with causing death by dangerous driving or causing death by careless
  • Enforcement a key part of the road safety solution
    January 31, 2012
    The Partnership for Advancing Road Safety is a new organisation set up in the US to push the national debate on speed and intersection safety, something which hitherto has been absent. Here, executive director David Kelly explains the organisation's work. With moves to address drink/drug driving and the wearing of seatbelts starting to prove successful in the US, the use of inappropriate speed and poor driving at intersections have become responsible for a proportionately greater number of the deaths and in