Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • Jaguar Land Rover to begin real-world tests of CAV technologies
    July 18, 2016
    Jaguar Land Rover plans to create a fleet of more than 100 research vehicles over the next four years, to develop and test a wide range of connected and autonomous vehicle (CAV) technologies. The first of these research cars will be driven on a new 41 mile test route on UK motorways and urban roads around Coventry and Solihull later this year. The initial tests will involve vehicle-to-vehicle and vehicle-to-infrastructure communications technologies that will allow cars to talk to each other and roadsid
  • BMW Group, Intel and Mobileye Team Up on fully autonomous driving
    July 4, 2016
    BMW Group, Intel and Mobileye are collaborating to bring solutions for highly and fully automated driving into series production by 2021. The BMW iNEXT model will be the foundation for BMW Group’s autonomous driving strategy and set the basis for fleets of fully autonomous vehicles, not only on highways but also in urban environments for the purpose of automated ridesharing solutions. The three partners are committed to working towards an industry standard and defining an open platform for autonomous
  • Why do consumers buy electric cars?
    April 25, 2012
    The International Transport Forum at the OECD, an intergovernmental organisation for the transport sector that comprises 52 countries, has announced the winner of its 2011 Young Researcher of the Year Award. The Award, which is open to researchers under 35 years of age and carries a prize of US$ 7,000, goes to Canadian national Dr. Jonn Axsen of the University of California at Davis, USA.
  • Volvo Cars plans to test 100 autonomous cars in China
    April 8, 2016
    Volvo Cars has announced plans to launch China’s most advanced autonomous driving experiment in which local drivers will test autonomous driving cars on public roads in everyday driving conditions. Volvo expects the experiment to involve up to 100 cars and will in coming months begin negotiations with interested cities in China to see which is able to provide the necessary permissions, regulations and infrastructure to allow the experiment to go ahead. Volvo believes the introduction of autonomous d