Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • Healthy growth projected for driver assistance systems market
    September 22, 2014
    The value of the blind spot detection system market is projected to grow US$2.8 billion and adaptive cruise control system market to grow US$6.1 Billion by 2019 at a healthy CAGR of 22.8 per cent and 16.9 per cent respectively from 2014 to 2019, according to the latest report from Research and Markets. The report, Blind Spot Detection (BSD) System and Adaptive Cruise Control (ACC) System Market for Passenger Cars; by Geography - Trends and Forecasts 2014-2019, says that automotive adaptive cruise contr
  • Vehicle ownership - a thing of the past?
    May 22, 2012
    Convergence of electron-powered vehicles with connected vehicle technologies could mean that only a few decades from now the idea of owning a vehicle will be entirely alien to the road user. By Technolution chief scientist Dave Marples with Jason Barnes Even when taken individually, many of the developments going on and around vehiclebased mobility will bring about major changes in transportation. Taken collectively, the transformations we might expect are nothing short of profound. Enumeration of the influ
  • Improving driver information, making in-vehicle systems a reality
    January 26, 2012
    Scott J. McCormick, president of the Connected Vehicle Trade Association, considers what we have to do next to make the more widespread deployment of automotive telematics a reality
  • Continental developing road departure protection systems
    June 25, 2015
    International automotive supplier Continental is working on new road departure protection systems that aim to eliminate unintended road departures, which currently are not completely covered by today’s lateral guidance advanced driver assistance systems (ADAS), preventing fatal accidents from occurring on highways and rural roads. According to the US Department of Transportation Federal Highway Administration, approximately 55 per cent of traffic fatalities in the US involve a vehicle crossing the roadwa