Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • Increased automation is already improving road safety
    April 20, 2017
    Richard Cuerden considers how many of the technologies developed as part of a move toward autonomous vehicles are already being deployed as ADAS improve road safety. The drive to create autonomous vehicles has caused a re-evaluation of what is needed to safely navigate today’s roads and the development of systems that can replace the driver in many scenarios. However, many manufacturers are not waiting for ‘tomorrow’ and are already incorporating these systems in their new cars as Advanced Driver Assistanc
  • Euro NCAP puts autonomous pedestrian detection to the test
    November 11, 2015
    European safety organisation Euro NCAP is introducing a new test that will check how well vehicles autonomously detect and prevent collisions with pedestrians, which it says will make it simpler for consumers and manufacturers to find out which systems work best. According to Euro NCAP, independent analysis of real world crash data in the UK and Germany indicates that the deployment of effective autonomous emergency braking systems on passenger cars could prevent one in five fatal pedestrian collisions.
  • EastLink trials hands-free driving through its tunnels
    December 4, 2017
    EastLink (EL) has conducted a hands-free driving demonstration through its freeway tunnels using Honda Civic VTi-LX’s lane keep assist function. The trial, closed to traffic, aimed to help Victorian motorists understand the technology and other driver assistance functions after the Annual Victorian Self-Driving Survey revealed more than half of the 15,000 of the respondents had very little or no awareness of self-driving cars.
  • Autonomous car data released
    January 14, 2016
    California’s Autonomous Vehicle Testing Regulations require every manufacturer authorised to test autonomous vehicles (AV) on public roads to submit an annual report summarising the disengagements, or deactivation of the autonomous mode, of the technology during testing. Eleven manufacturers are currently testing autonomous vehicles on the state’s roads, seven of which (VW/Audi, Mercedes Benz, Google, Delphi Automotive, Tesla Motors, Bosch, and Nissan) were required to submit their first disengagement re