Consumer interest builds for 'gateway' automated vehicle technologies, says study

Trust in automation technology is very much age dependent, as younger consumers have a notably higher level of confidence in the technology than their older counterparts, according to the J.D. Power 2016 US Tech Choice Study, which says trust in automation technology is a critical step toward the future of automated vehicles. The study was conducted in February through March 2016 and is based on an online survey of more than 7,900 consumers who purchased/leased a new vehicle in the past five years.
April 29, 2016 Read time: 2 mins

Trust in automation technology is very much age dependent, as younger consumers have a notably higher level of confidence in the technology than their older counterparts, according to the J.D. Power 2016 US Tech Choice Study, which says trust in automation technology is a critical step toward the future of automated vehicles.

The study was conducted in February through March 2016 and is based on an online survey of more than 7,900 consumers who purchased/leased a new vehicle in the past five years.

The study finds that customers are most interested in a number of automotive technology features that make use of the underpinnings of fully automated vehicles, such as radar, sensors, light detection and ranging (LIDAR) and cameras. Features with high consumer interest include smart headlights, night vision, lane change assist, traffic jam assist, medical emergency stop, smart intersection and predictive vehicle control.  

However, when it comes to making the leap to fully automated cars, trust in the technology is directly linked to the age of the consumer. More than half of Gen Y (born 1977-1994) and Gen Z (1995-2000) vehicle owners say they trust self-driving technology, compared with 41 per cent of Gen X (1965-1976), 23 per cent of Baby Boomers (1946-1964) and 18 per cent of Pre-Boomers (born before 1946).

The one view all generations share is a concern for technology security, specifically surrounding privacy and the potential for systems to be hacked, hijacked or to crash (either the vehicle or the system itself).

"The level of trust is directly linked to the level of interest in a new technology among automobile buyers," said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. "Acceptance can be increased with exposure over time and experience with automated technologies. But trust is fragile and can be broken if there is an excessive number of incidents with automated vehicles."

Location Based Systems

Related Content

  • Crash prevention systems improving rapidly says IIHS
    June 2, 2014
    According to its latest report, less than a year into a new Insurance |Institute for Highway Safety (IIHS) ratings program for front crash prevention, auto manufacturers are making strides in adopting the most beneficial systems with automatic braking capabilities and are offering the features on a wider variety of models. Twenty-one of 24 cars and SUVs, all 2014 models unless noted, earn an advanced or higher rating in the latest round of IIHS evaluations. "We are already seeing improvements from automaker
    Read More
  • Managed lane operators: meet the CAV pioneers
    June 26, 2018
    There is some controversy over the testing of connected and autonomous vehicles – but Robert Deans of Transurban North America explains how managed lanes could be vital in the development of CAVs, benefiting everyone. Managed lane operators have the opportunity to establish themselves as leaders in the testing and roll-out of connected and automated vehicles (CAVs), assisting and accelerating the transition of CAVs onto road networks to deliver economic and safety benefits. Managed lane facilities
    Read More
  • Peter Norton: “My fear is that the technology itself is mistaken for the answer”
    August 5, 2022
    Peter Norton, author of Autonorama, tells Adam Hill why automakers kept the consumer dissatisfied, why Futurama got such a hold on the public imagination – and about how active travel can be promoted
    Read More
  • Government targets ‘too conservative’ as 1 in 5 plan to embrace electric cars
    July 20, 2017
    Electric vehicle uptake may increase over the next few years to levels far above UK Government targets. In research undertaken by Baringa Partners, nearly a fifth of people said they would consider buying an electric vehicle for their next car, double the Government goal for electric cars to make up nine per cent of the fleet by 2020. However, concerns over purchase price and range mean nearly a third of people believe electric cars will never overtake petrol and diesel vehicles. Baringa is urging the Gover
    Read More

Highlighted Content