Skip to main content

European Commission aids deployment of eCall

The European Commission has adopted a measure to ensure that by 2015 vehicles can call emergency services in the event of a crash. The Commission wants the life-saving eCall system to be fitted to all new models of cars and light vehicles from 2015. eCall automatically dials Europe's single emergency number 112 in the event of a serious accident and communicates the vehicle's location to the emergency services. According to some estimates, eCall could speed emergency response times by 40per cent in urban ar
December 4, 2012 Read time: 3 mins
The 1690 European Commission has adopted a measure to ensure that by 2015 vehicles can call emergency services in the event of a crash. The Commission wants the life-saving eCall system to be fitted to all new models of cars and light vehicles from 2015.

eCall automatically dials Europe's single emergency number 112 in the event of a serious accident and communicates the vehicle's location to the emergency services. According to some estimates, eCall could speed emergency response times by 40per cent in urban areas and 50per cent in the countryside, and save up to 2,500 lives a year. The measure adopted on 26 November 2012 establish the conditions under which the emergency call response centres will be capable of properly receiving and handling of 112 eCalls.

Commission vice-president Siim Kallas, responsible for transport, said: "These measures are the first adopted under the Intelligent Transport Systems Directive. They address the upgrading of emergency call response centres, to receive and process 112 eCalls, including calls from vehicles registered in any EU country. Together with my colleagues responsible for Digital Agenda and Industry vice presidents Neelie Kroes and Antonio Tajani, I will pursue our joint efforts to ensure that by 2015 the introduction of the eCall service in the whole 1816 European Union will be effective."

The Commission's aim is for a fully functional eCall service to be in place throughout the European Union, as well as in Croatia, Iceland, Norway and Switzerland by 2015. The common measures for emergency call response centres (also known as Public Safety Answering Points) will ensure the proper handling of 112 eCalls and the EU-wide interoperability and continuity of the service.

A legislative proposal will follow the deployment of these measures, together with a proposal for a regulation to require eCall devices to be fitted to all new models of passenger cars and light vehicles from 2015 in order to obtain EU-wide type approval.

eCall is activated automatically as soon as in-vehicle sensors detect a serious crash. Once activated, the system dials the European emergency number 112, establishes a telephone link to the appropriate emergency call centre and sends details of the accident to the rescue services, including the time of incident, the accurate position of the crashed vehicle and the direction of travel. An eCall can also be triggered manually by pushing a button in the car, for example by a witness to a serious accident.

Related Content

  • EU transport committee votes for cross-border enforcement of traffic offences
    May 18, 2012
    Motorists who speed, ignore red lights or drink and drive when in a European country other than their own will be brought to book more easily, thanks to closer cooperation between European police forces and EU-wide enforcement of traffic rules, under plans approved yesterday by the European Parliament's transport committee. However, the UK and Ireland decided not to opt in to the system, while Denmark is entitled to opt out because the Council changed the legal basis of the directive from "transport" to "po
  • European Commission takes action for clean, competitive and connected mobility
    June 1, 2017
    The European Commission is taking action to modernise European mobility and transport, with the aim of helping the sector to remain competitive in a socially fair transition towards clean energy and digitalisation.
  • Polis 2013 conference calls for greater coordination of EU policies
    December 10, 2013
    Mobility professionals from across Europe have called for greater coordination of European policies that affect urban and regional transport. Speaking at the 2013 Polis conference, new president Javier Rubio de Urquía said, "We need coordination between European environment, climate, research, energy and transport policies as these have a direct impact on urban and regional transport. This is required to deliver the best sustainable urban and regional transport systems in Madrid as well as anywhere else
  • DG MOVE’s Christos Economou on the EU’s vision for road transport
    July 26, 2013
    Christos Economou, Deputy Head of Unit dealing with land transport within the European Commission’s DG MOVE, describes a new framework for road charging in Europe to Jason Barnes. Within the European Union (EU), two Directives shape the legislative framework on road charging. Directive 1999/62/EC sets up a number of rules to make sure that national road charging schemes do not distort competition on the internal market or discriminate between hauliers. It is misleadingly called ‘Eurovignette’ after the comm