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Innovative use of SMS for peer-to-peer car sharing

Netsize, a leading mobile commerce enabler and a Gemalto company, has announced that CityzenCar, a peer-to-peer car sharing social network with 12,000 members across 2,000 locations in France, has deployed its SMS-based communication solution to secure and simplify car rental for consumers.
March 14, 2012 Read time: 2 mins
3864 Netsize, a leading mobile commerce enabler and a 3866 Gemalto company, has announced that CityzenCar, a peer-to-peer car sharing social network with 12,000 members across 2,000 locations in France, has deployed its SMS-based communication solution to secure and simplify car rental for consumers.

The Netsize SMS communication solution supports the entire neighbour-to-neighbour rental process, from renter validation to rental notifications, as well as confirming booking details. It works on any handset and is compatible with all wireless networks, guaranteeing 100 per cent reach so CityzenCar customers can use the service anywhere, anytime.

Car owners will be notified of each rental request by SMS and if they approve it, the driver will receive a text message on their mobile phone containing details of the car and location. The car owner can then choose to either deliver the keys to the driver in person or authorise CityzenCar to unlock the car doors. This innovative and convenient unlocking system is made possible by the CityzenBox, an embedded telematic device that sits within the car.

“We wanted to make it as easy as possible for our customers to interact with each other and make the best use of our service, “ commented Nicolas le Douarec, CEO, CityzenCar, “Netsize’s flexible and highly dependable SMS solution is crucial to ensure the quality of our service.”

“CityzenCar is ahead of the curve in its innovative use of technology to engage with customers. SMS is ideal where mobility is key as customers can be reached while on the move. It is also exceptionally interoperable, providing us with a far wider end-user reach,” said Frédéric Deman, general manager, Netsize.

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