Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

Related Content

  • July 18, 2013
    Norway’s central tolling system contract extended
    The Norwegian Public Road Administration has extended its contract with Q-Free to operate the country’s central tolling system. The contract was due to expire in November 2014, but has been extended for a minimum of 7.5 months. The extension has a minimum value of approximately US$5.6 million. The CSNorway contract was initially signed in 2007 and included the development of the system and conversion of all existing systems into one common central system. Around forty different concessions are running on th
  • December 13, 2024
    Netherlands' first free-flow toll road opens
    A24/Blankenburg connection designed to relieve congestion around Rotterdam
  • October 28, 2014
    Norway’s PRA extends Q-Free tolling contract
    The Norwegian Public Roads Administration has awarded an order worth around US$4.8 million to Q-Free has for a six-month extension of the contract for operation of the country’s central toll collection system. The current contract expires in June 2015. Q-free CEO Thomas Falck comments: “We are happy to receive this extension order for the operation of the central system with the Norwegian Public Road Administration (NPRA). Q-Free continues to serve the NPRA and we are taking several steps to strengthen o
  • July 2, 2020
    Q-Free makes connections in Fort Worth
    Hundreds of controllers for improved traffic coordination installed in Texan city