Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • 3M sees big potential in ITS sector
    December 16, 2013
    Having re-entered the ITS market, 3M is busy shaping the future technology for vehicle detection, tolling and parking, as Colin Sowman discovers. Having sold off its Opticom business in 2007, 3M effectively re-entered the ITS market last year paying $110 million for Federal Signal Technology Group (FSTech) – but why?
  • Indra chooses Q-Free for North Carolina express lane project
    June 6, 2024
    NCDoT and NCTA are behind I-485 Express Lane Roadside Toll Collection System
  • Cofiroute USA to provide toll services for Texas regional authorities
    March 16, 2018
    The Central Texas Regional Mobility Authority (CTRMA) and North East Texas Regional Mobility Authority have selected Cofiroute USA (Cofiroute), a Vinci Highways subsidiary, to deliver toll services that will help them provide a better service for drivers. The five-year contract represents an annual volume of approximately 23 million transactions. Under the agreement, Cofiroute will provide pay by mail processing, collections and customer services on five motorways and expressways in Austin and Tyler. It a
  • ASECAP examines tolling’s trials, tribulations and triumphs
    September 4, 2018
    If you want to get up to speed on the main issues facing the transport sector and tolling companies, ASECAP Study Days event in Ljubljana was a good place to start. Colin Sowman reports (Photographs: Louis David). Increasing populations, ever-higher technical and safety requirements, and electric and hybrid vehicles will provide both challenges and opportunities for tolling companies. The annual Study Days event organised by ASECAP (the European association for tolling companies) examined all of these aspec