Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • Rapid growth makes Texas an incubator for tolling innovation
    September 8, 2014
    As the IBTTA’s annual meeting and exhibition heads for Austin, Mitchell Beer, president of Smarter Shift, considers the role of Texas in the development of tolling strategies and technology. The State of Texas has always prided itself on being ‘larger than life’. From the sprawling geography of the state itself with its wide open skies, to its entrepreneurial ‘get-it-done’ attitude, Texas exudes an impatient restlessness that pushes businesses and public agencies to deliver faster, better results. More ofte
  • Vivacity Labs rolls out AI-controlled junctions
    November 18, 2020
    Vivacity Labs has deployed AI-controlled ‘smart’ traffic junctions in Manchester, UK, to enable the increase of active travel modes such as cycling and walking during the pandemic.
  • The delicate issue of pursuing toll evaders
    May 6, 2015
    Toll evaders create major problems for tolling companies – of which lost revenue is only one. Open road tolling maximises roadway capacity but non-payers create enforcement problems Toll road operators are increasingly employing open road or free-flow electronic tolling to minimise travel times.
  • Supply chain issues: AGD looks ahead
    June 2, 2022
    There are multiple causes for current global supply chain issues – and this isn’t likely to improve in the near future. Ian Hind of ITS manufacturer AGD Systems spells out how to mitigate the impact