Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • Federal Signal supplies all the elements of end to end tolling
    January 31, 2012
    Manfred Rietsch, group president of Federal Signal Technologies (FST), talks about the recent acquisitions forming FST and the organisation's plans for the future. "Our philosophy is going to be about open access" Federal Signal has been on a buying spree. An energetic policy of acquisition over the past few months has seen the company reposition itself as an end-to-end provider of Electronic Toll Collection (ETC) systems with what it states is a portfolio of proven, best-in-class technologies which will al
  • Fast and efficient barrier-free electronic toll collection
    May 21, 2012
    Canada’s 407 tolled highway allows non-stop travel and a fast and efficient way of paying for it. Ontario’s 407 ETR highway features one of the most advanced barrier-free and all- electronic toll collection systems in the world. The company that operates the road launched the latest phase of its strategy to provide end-to-end automation in summer 2011. A self-service website is now available, allowing users to view and pay charges online using technology supplied by the international market leaders in e-bil
  • Travel times halve for tolling converts
    August 5, 2013
    The Port Mann Bridge in Vancouver is a prime example of how the latest ITS systems enable new infrastructures to be built and paid for while still providing additional user benefits. Vancouver has 2.2 million inhabitants and, like so many major cities, is divided into two by a river, the Frazer river. This combination makes Vancouver the second most congested city in North America and the most congested in Canada. Through the middle of the city runs the Trans-Canadian Highway 1 which crosses the Frazer Riv
  • Asecap Days 2024: Getting used to the new normal
    August 27, 2024
    Asecap Days 2024 in Milan focused on environmental protection of road infrastructure, digital twin-based maintenance and monitoring of highways as well as the impact of electric vehicles, reports David Arminas