Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • Transcore challenges perceptions, targets broader markets
    December 13, 2012
    In August this year, Tracy Marks took over the presidency of TransCore, succeeding John Simler, who has moved on to other roles within parent company Roper Industries. A 19-year veteran of the company, Marks describes himself as having been groomed for the job. Previously responsible for TransCore’s Southern region in the US, he also took on a series of roles, including the top job at United Toll Systems, as part of moves which were carefully choreographed to prepare him for where he is now. The appointmen
  • Joi Dean: "I believe that we can always figure out a solution to things"
    December 11, 2023
    Joi Dean, CEO of the Richmond Metropolitan Transportation Authority, has been appointed second vice president of IBTTA for 2024. Adam Hill finds out about what drives her to leave a legacy
  • Where is tolling tech taking us?
    September 25, 2019
    From DSRC and RFID to GNSS or smartphones – which technology is ‘best’ for tolls, charging and pricing schemes? In the first of two articles, Josef Czako examines the options
  • Q&A: IBTTA president Mark Compton
    January 20, 2021
    Mark Compton is CEO of the Pennsylvania Turnpike Commission (PTC) in Middletown, PA. IBTTA's Bill Cramer sat down with Mark to learn a bit more about his background and interests