Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • Modelling MaaS and making it happen
    June 15, 2017
    Colin Sowman looks at some of the emerging technology being introduced to evaluate and operate Mobility as a Service. The fast-growing interest in Mobility-as-a-Service (MaaS) has prompted the creation of a host of software systems for those wanting to become a MaaS provider or participate in MaaS offerings. Most recently, at ITS International’s MaaS Market conference, Portuguese company Brisa Innovation announced a name change to A-to-Be to reflect its increasing involvement in the MaaS sector with the lau
  • Emovis: Rethinking smart enforcement in the tolling industry
    June 3, 2024
    Know your paying customers well and your violators even better! This almost sounds like a line you’d hear in an old Western classic movie. Actually, it is a credo to live by for tolling agencies, as Miguel Ainsa, operation director at Emovis, explains
  • Bringing AI into ITS: Artificial realities
    May 21, 2025
    AI can have a positive transformative effect on transportation safety and efficiency – but if you want creativity you still need a person, says Huawei
  • Passive RFID grows by 1.12 billion tags in 2014 to 6.9 billion
    October 31, 2014
    More than five years later than the industry had expected, market research and events firm IDTechEx find that the passive RFID tag market is now seeing tremendous volume growth. Market research and events firm IDTechEx find that the passive RFID tag market is now seeing tremendous volume growth - more than five years later than the industry had expected. Most of the growth is based on retailer adoption of UHF RFID for shelf-level stock replenishment, with the latest example being fashion retailer Zara r