Skip to main content

Q-Free extends Norway tolling deal

National back office operation handles one billion transactions per year
By Adam Hill October 6, 2020 Read time: 2 mins
Q-Free handles 90 million transactions a month on Norway's toll roads (© Janusorlov | Dreamstime.com)

Q-Free has extended its tolling back office deal with the Norwegian Public Roads Administration (Statens Vegvesen), which runs national toll collection system AutoPass.

The new arrangement is worth approximately 30m NOK ($3.2m) depending on transaction volumes and runs until the middle of 2021.

Q-Free manages the transactions for several hundred toll stations nationwide, regardless of which company they are run by: drivers take up an AutoPass contract and have an electronic toll payment tag in their vehicle.

"It is close to 90 million transactions per month, which is one billion per year", explains Q-Free CEO Håkon Volldal. 

The contract has been running "close to 20 years", Volldal says, and it is a complex system.

"There are different rules in different regions and cities," he adds. "We check the tags and licence plates, collect the toll data, validate it and make it ready for billing."

AutoPass has been extended to cover ferry connections, "so there is no need to handle cash on ferries".

As well as tolling, Q-Free is active in advanced traffic management systems (ATMS) and Volldal told ITS International: "We see that 2020 will be a catastrophic year but we've held up pretty well. Things take more time and our customers are impacted by lower traffic volumes. But there are opportunities both on the tolling and ATMS side of the business."

The company is bidding on several toll projects around the world, he says. "We're quite active in Australia and Thailand and we hope that the US will come back from Covid-19."
 
Q-Free is based in Trondheim, Norway, and employs around 400 staff.

For more information on companies in this article

Related Content

  • Asecap: get ready to rethink everything you know
    November 15, 2022
    How can we make our infrastructure ready for new sustainability challenges? What kind of investments are needed? And who will finance them? Tolling association Asecap has some thoughts. Geoff Hadwick reports from Lisbon
  • Columbia brings the noise to VRUs
    May 7, 2020
    ‘Twalking’ – the practice of staring at a smartphone screen while walking – may be a matter for wry amusement for the non-addicted, but is potentially hazardous to the phone users. A US research project may have found a solution, finds Alan Dron
  • Outlook good for transportation technology funding
    January 25, 2012
    Chris Cheever and Chris Thomas of Fontinalis Partners discuss the funding outlook for the ITS industry – where the money’s going to come from, and what needs to happen to facilitate change
  • MassDOT all-electronic tolling accuracy rate ‘greater than 99 per cent’
    May 12, 2017
    Massachusetts Department of Transportation (MassDOT) has reported that, after six months of operation, its new cashless all-electronic tolling system along I-90 has seen transactions of almost a quarter of a billion, with an accuracy rate of greater than 99 per cent. The system requires drivers to use an E-ZPass transponder where the toll is paid electronically from a pre-paid account. Cameras on gantries capture the licence plates of all vehicles which are then matched with an address for the owner, enabli