Norwegian Public Roads Administration Turns to IBM for centralised tolling

The Norwegian Public Roads Administration (NPRA) has selected IBM to design, build and deliver a new centralised road toll system across Norway. Drawing upon IBM's extensive traffic system management experience, big data and analytics capabilities, and mobile expertise, the new toll system, called AutoPASS Grindgut, will process more than 470 million vehicle passages per year, accounting for approximately US$1.3 billion in road user charges.
March 26, 2014 Read time: 2 mins
The Norwegian Public Roads Administration (NPRA) has selected 62 IBM to design, build and deliver a new centralised road toll system across Norway.

Drawing upon IBM's extensive traffic system management experience, big data and analytics capabilities, and mobile expertise, the new toll system, called AutoPASS Grindgut, will process more than 470 million vehicle passages per year, accounting for approximately US$1.3 billion in road user charges.

IBM will use its industry leading analytics solutions expertise to integrate roadside traffic data with new and modern user accounts and NPRA's CRM system. The new system will enable NPRA will reduce administration costs and enhance customer service by phasing out paper-based transactions, migrating future customer interactions to the web and mobile.

IBM MobileFirst will support development of new self service smartphone and tablet apps, delivering improved customer experience and allow NPRA to continue to introduce new mobile services and make enhancements to the current system.

Future services may include providing customers with real-time analysis on traffic flow, usage, transport trends and travel patterns. Additionally, enhanced levels of automation based on IBM message-oriented middleware will enable GPS-based tolling as well as other types of roadside services.

The AutoPASS Grindgut system will be managed by IBM through Smarter Application Management from IBM's Global Delivery Centres, providing scalability for future demand, while the open architecture ensures cost effective development, enabling straightforward integration with third-party equipment vendors.
Charging, Tolling & RUC

For more information on companies in this article

IBM

Related Content

  • A new beginning for travel information, based on users' needs
    February 3, 2012
    Despite its name, the EU's forthcoming SUNSET project could represent a new beginning for travel information services. Here, Susan Grant-Muller and Frances Hodgson from the Institute for Transport Studies at the University of Leeds detail a project which is intended to exert a greater influence on network users' travel habits
    Read More
  • The cloud - the future of in-car telematics?
    February 28, 2013
    Fiat Chrysler product concept and infotainment director Pierpaolo Tona told the conference that the big car manufacturers need to organise their telematics approach around three key pillars – and the first one of those is people. “OEMs need to understand consumers and their needs better than they understand them themselves,” he commented. The second pillar, suggested Tona, is technology. “Technology is never for the sake of it. Choose the right technology with the right performance to fulfil every consumer’
    Read More
  • Navigating the data privacy landscape
    July 24, 2023
    If customer data is not protected then the journey towards better, less polluting public transport solutions is likely to be delayed, warns Alexis Suggett of Cubic Transportation Systems
    Read More
  • Integrate systems to reduce roadside infrastructure
    January 27, 2012
    David Crawford reviews promising current developments. Instrumentation of the road infrastructure has grown to become one of the most dynamic sectors of the ITS industry. Drivers for its deployment include global concerns over the commercial and environmental pressures of traffic congestion, the importance of keeping drivers informed throughout their journeys, and the need to reduce accident rates and promote the safety of all road users, for example by enforcing traffic safety rules.
    Read More

Highlighted Content