Skip to main content

New survey shows technology revolutionising tolling

Advances in electronic tolling are transforming highway transportation by providing greater mobility, smoother traffic flow, and improved safety for drivers and their passengers, according to new survey data released by the International Bridge, Tunnel and Turnpike Association (IBTTA). The new survey, Toll Technology Transforms Mobility for Customers, conducted during the third quarter of 2016, collected technology-related data from 36 tolling facilities in 18 states, representing all regions of the cou
September 14, 2016 Read time: 3 mins
Advances in electronic tolling are transforming highway transportation by providing greater mobility, smoother traffic flow, and improved safety for drivers and their passengers, according to new survey data released by the 3804 International Bridge, Tunnel and Turnpike Association (IBTTA).

The new survey, Toll Technology Transforms Mobility for Customers, conducted during the third quarter of 2016, collected technology-related data from 36 tolling facilities in 18 states, representing all regions of the country.

One of the major findings was that, with the implementation of new technologies, cash use continues to decline. As a share of total revenue, from 2010 to 2015 cash use decreased from 29 to 18 per cent.

In addition, between 2010 and 2015, there has been an increase of 19.3 million electronic transponders on America's roads. There were 32.7 million toll accounts in 2015, up sharply from 19.9 million toll accounts in 2010, an increase of more than 64 per cent.

The 36 toll facilities participating in IBTTA’s 2016 National Toll Technology Survey experienced a combined increase of US$4.7 billion in revenues between 2010 and 2015.

According to Earl ‘Buddy J. Croft, III, executive director of the 6162 Rhode Island Turnpike and Bridge Authority, and IBTTA president, as all-electronic tolling (AET) expands, people and goods travel more efficiently, helping to spur more robust economic growth. He said more tolling agencies are turning to AET as a proven congestion-buster that delivers a safer, more predictable ride for users who need to reach their destination on time.

Patrick D. Jones, executive director and CEO of IBTTA said that technology is transforming today's driving experience as more states move away from cash tolls and embrace cashless solutions. Colorado and Washington, with the exception of the Tacoma Narrows Bridge (SR16), already have state-wide AET and Massachusetts plans to deploy AET state-wide this October.

As demonstrated in the report, the ongoing rise in the use of electronic and video tolling—and the decrease in the use of cash on toll facilities—signify an increasingly high-tech future for tolling and transportation throughout the country.

"This data offers us a stunning illustration of how technology has rapidly altered the transportation landscape in the last several years, and forecasts the increasing role it is certain to play well into the future," said Jones.

"As more tolling innovations make their way through the technology pipeline, and as the industry works toward achieving interoperability nationwide, drivers are looking at a user-focused future enhanced by ever-evolving technologies that continually improve convenience and safety on America’s highways, bridges and tunnels," Jones concluded.

Related Content

  • IBM helping to transform Zhenjiang's transport system
    March 22, 2012
    IBM and the City of Zhenjiang, China, have announced that IBM is helping to transform the city's public transportation system. Zhenjiang will use hardware, software, services and technologies from the company’s research labs, all brought together through the IBM intelligent operations centre (IOC) for smarter cities, a solution that will serve as the central point of command for the city.
  • Survey highlights fleet operators’ increasing use of mobile technology
    October 11, 2012
    A recent survey of fleet managers and decision-makers by GreenRoad, driver performance management service provider, entitled Fleet leaders embracing mobile technology potential, found that fleet managers are leading smartphone adoption and work-related app usage. The survey revealed strong interest in smartphones and mobile devices across the industries surveyed. Sixty-six percent of fleet leaders report that most of their managers now carry smartphones at work. Forty-three percent are using smartphone or
  • Mexico and the US slow to adopt ETC interoperability
    April 12, 2013
    Splinteroperability is a word devised by Travis P. Dunn and Victor J. Michelet C. to encapsulate the lack of progress towards ETC harmonisation in the US and Mexico. Five thousand miles of tolled roads and bridges. Widespread implementation of electronic toll collection (ETC) systems. One dominant interoperable ETC service provider covering just over half the nation’s toll facilities. Numerous other ETC service providers offering alternative visions of interoperability. Years of customer requests for better
  • Technology and creative sectors the key to London’s future – CBI/CBRE
    September 22, 2017
    As the UK’s future relationship with the European Union hangs over the capital’s businesses, According to the latest CBI/CBRE London Business Survey, firms view the technology and creative sectors as fundamental to London’s future prosperity. Two thirds of the 271 respondents to the London Business Survey (65 per cent) said that the technology and creative sectors were the principal sectors for the capital’s economic growth over the next five years, followed by professional services (49 per cent) and f