Kapsch to deliver customer service system in Georgia

Kapsch TrafficCom’s Customer Service System (CSS) will be used by the Georgia State Road and Tollway Authority (SRTA) to process electronic toll and parking transactions. The modular product is also intended to provide an interoperability platform for future multi-modal service invoicing. The back-office solution will be deployed with the intention of allowing SRTA to offer drivers a seamless experience by processing transactions for all of its toll facilities as well as support partner facilities within
April 30, 2018 Read time: 2 mins

4984 Kapsch TrafficCom’s Customer Service System (CSS) will be used by the Georgia State Road and Tollway Authority (SRTA) to process electronic toll and parking transactions. The modular product is also intended to provide an interoperability platform for future multi-modal service invoicing.

The back-office solution will be deployed with the intention of allowing SRTA to offer drivers a seamless experience by processing transactions for all of its toll facilities as well as support partner facilities within a single user account.

Kapsch will carry out the project at its Duluth office which will run until June 2025. Five subsequent one-year renewal options are also available to SRTA.

Chris Tomlinson, executive director of SRTA, said: “The Kapsch CSS will make it easier for customers to manage their accounts and broaden the ways and places where customers can use their Peach Pass account.”

Peach Pass is an electronic toll collection system used in Georgia, designed to be fully interoperable with Florida’s SunPass and E-Pass systems along with North Carolina’s Quick Pass.

Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Kapsch TrafficCom to upgrade Massachusetts ITMS
    June 28, 2016
    Kapsch TrafficCom North America has secured a four year, US$11.5 million (€10.4 million) contract to upgrade and modernise the integrated transportation management system (ITMS) at the Highway Operations Center (HOC) of the Massachusetts Department of Transportation (MassDOT). The new system will manage all of the Department’s state-wide roadway network and the Boston Metropolitan Highway System tunnel complex and facilities. The next generation ITMS, based on Kapsch’s DYNAC software suite, will efficien
    Read More
  • Joining old and new in Canada’s Highway 407
    June 17, 2016
    David Arminas visits Canada’s Highway 407 ETR to see how the concession is working and hear about new arrangements for the roadway’s extension. The Toronto region is North America’s eighth largest metropolitan area and its roads become notoriously congested. In 1997 Highway 407, a 68km concrete toll motorway which skirts the northern edge of Toronto, was opened and initially operated by the province and CHIC - a consortium of four leading Ontario-based companies. Finance came from the Ontario Financing Auth
    Read More
  • Kapsch looks to the future
    December 16, 2014
    Colin Sowman reports from a two-day meeting where industry leaders, academics and political advisers presented their thoughts on the future of mobility. Most governments do not dare to introduce tolling systems… they are too frightened.” So said Georg Kapsch in his capacity of chief operating officer of Kapsch TrafficCom, during a forward-looking press event at the company’s headquarters in Vienna.
    Read More
  • Kapsch tunnels into US and Brazil
    April 21, 2025
    Projects in Florianópolis & Fort Lauderdale completed - and Hawaii awarded
    Read More

Highlighted Content