IBTTA 2014 Toll Excellence Award Winners announced

The International Bridge, Tunnel and Turnpike Association (IBTTA) has announced its winners of the 2014 Toll Excellence Award competition that recognises excellence, innovation and achievement in the tolling industry. Winning agencies and projects include:
June 20, 2014 Read time: 1 min
The 3804 International Bridge, Tunnel and Turnpike Association (IBTTA) has announced its winners of the 2014 Toll Excellence Award competition that recognises excellence, innovation and achievement in the tolling industry. Winning agencies and projects include:

  • Administration and finance: Central Nippon Expressway Company – Shin Tomei Expressway Project;
  • Customer service and marketing outreach: North Texas Tollway Authority - Toll enforcement remedies: Equity of Toll payment
  • Social responsibility: Oklahoma Turnpike Authority - Tornado disaster recovery and clean-up
  • Technology: Roads & Transport Authority (RTA), Dubai - Salik Toll system expansion: A model of tolling excellence
  • Toll operations, maintenance and engineering: Autostrade per I’Italia – Effectiveness and efficiency in winter operations project.

“This year’s submissions were particularly innovative,” said Patrick D. Jones, executive director and CEO of IBTTA. “There were many great examples of projects highlighting new ideas and emerging practices throughout the international tolling industry.”
Charging, Tolling & RUC

Related Content

  • January 20, 2016
    Dubai’s tolling call centre operations wins Smart Government Award
    TransCore’s customer service centre operations of Dubai’s Salik Toll System took top honours for the country’s Roads & Transport Authority (RTA) at the recent Number One Government Expo. RTA was presented with the 2015 Hamdan bin Mohammed Award for Smart Government for Best Service Centre. Processing more than 1.7 million transactions each day, the Salik Call Centre competed with 28 other Dubai Government call centres. The award involved rigorous selection criteria that included 150 pages of scoring.
    Read More
  • January 7, 2014
    New president for IBTTA
    From 1 January, Mike Heiligenstein, executive director of the Central Texas Regional Mobility Authority (CTRMA), Austin, Texas, began his year-long term as president of the International Bridge, Tunnel and Turnpike Association (IBTTA). He says: “Over the next year, I look forward to leading our industry’s international association while highlighting the great work at The Mobility Authority and other IBTTA member organisations around the globe.” Eight other directors also began new terms on the IBTTA’s bo
    Read More
  • August 23, 2018
    IBTTA: industry must commit to trust and accountability
    Without a commitment to trust and accountability, the modern road tolling industry would not have the bedrock which it requires – and which customers demand, says IBTTA’s Bill Cramer When Tim Stewart, executive director of Colorado’s E-470 Public Highway Authority, settled on ‘trust and accountability’ as the themes for his year as IBTTA president, it was a very deliberate choice. Stewart was looking for language that would help deliver the global tolling industry’s message of service excellence to cust
    Read More
  • September 16, 2020
    Florida SunTrax centre wins top IBTTA award
    Florida's Turnpike Enterprise R&D facility has four toll sites for testing
    Read More

Highlighted Content