Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Robust enforcement strategy needed for free flow toll roads
    January 10, 2012
    Timidity has no place in effective enforcement operations on free-flow toll roads, says the NRA's Cathal Masteron. What's needed is a robust strategy which starts big and reduces in size over time, rather than starts small and gains a reputation for being easy to avoid
    Read More
  • Florida's free flow tolling eases congestion, improves safety
    July 24, 2012
    A decade since Florida's Turnpike Enterprise first deployed electronic toll collection, the organisation's Director of Toll Operations Rick Nelson and Tom S. Knuckey of PBS&J look at progress. A decade on from the deployment of Florida's Turnpike Enterprise's state-wide SunPass pre-paid Electronic Toll Collection (ETC) programme, transponder sales have ballooned from 5,000 to more than 4,000,000. Over 70 per cent of the state's turnpike drivers participate in the system and transponder sales continue to gro
    Read More
  • Innovative traffic information system
    January 31, 2012
    From the roadside James Foster compiles some eye-catching news, deployments and product picks from the work zone
    Read More
  • TransCore's NP2 tri-protocol tags facilitate interoperability
    September 4, 2020
    As agencies increasingly seek interoperable solutions and hands-free options for simplified travel across the contiguous United States, TransCore has announced its release of NP2 tri-protocol tags, which allow for seamless travel across tolling regions.
    Read More

Highlighted Content