Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Flexible rail ticketing system uses cloud computing
    November 26, 2012
    UK-headquartered IT consultancy firm Smart421 is to design, build and manage a new Live Sales Management system for Rail Settlement Plan (RSP). This system will provide the rail industry with a flexible, high availability cloud-based solution to support ticket on departure - the collection of rail tickets from self service ticket machines after purchasing them earlier on the web.
    Read More
  • Selfdrive.ae launches electric car rental service, Dubai
    November 27, 2017
    SelfDrive.ae (SD) has launched a new segment of all electric cars (E-Cars) to its online fleet of Self Drive car rental service, in Dubai. Through using Smart Mass Mobility Technology, which ties into the country’s Smart City vision of utilizing E-cars for clean energy and safer passenger transportation, it is aimed at local residents, international travellers, expats and corporates. SD has offered Renault Zoe’s All E-Car at an introductory price of 5د.إ (£1.01) an hour with a min billing cycle of 24 hrs
    Read More
  • Brazil opts for freeflow tolling
    April 9, 2014
    David Crawford explores the technical background of Brazil’s First multi-lane free-flow tolling system. The 2013 opening of Brazil’s first fully-operational, all-vehicle, multi-lane free-flow (MLFF) tolling system in the state of São Paolo has set the scene for a new phase of modern electronic fee collection (EFC) deployment in Latin America’s largest country. It has toll programmes at both federal and state levels, with São Paulo – the most populous state, with the largest road network – leading in the awa
    Read More
  • Indra wins Manila urban traffic control and toll lanes projects
    April 8, 2013
    In two contracts totalling US$13.5 million, Spanish consulting and technology provider Indra is to equip Metro Manila, the Philippines’ main metropolitan region, with more than 11 million residents, with its urban traffic control system. The company will also upgrade the toll collection system for the 90 kilometre long Manila North Luzon Expressway (NLEX), one of the most important motorways in the Philippines, carrying more than 160,000 vehicles each day. For the urban traffic control project, in a consort
    Read More

Highlighted Content