Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Dubai RTA implementing integrated synchronisation for signalised junctions
    July 23, 2012
    The number of signalised junctions in Dubai has increased to 412, most of which are controlled by the Traffic Control System Centres of the Roads & Transport Authority (RTA). According to engineer Maitha bin Udai, CEO of RTA's Traffic and Roads Agency, the agency is currently working on an integrated project to synchronise and upgrade databases for 180 main signalised junctions. Some 60 of them will be completed in the current year, and 120 next year, she said, adding that the implementation of the project
    Read More
  • Preparations building for French national truck toll
    September 12, 2012
    The Autostrade led Ecomouv consortium is developing the next big system of truck tolling likely to be introduced in Europe – France’s ‘Eco-tax’. Jon Masters reports. Since October last year, a consortium of companies has been working on developing the technological and administrative systems necessary for a national system of truck tolling in France. Eco-tax, France’s truck toll, is not necessarily going to be implemented. The Ecomouv consortium has been set up as a long term concessionaire, but so far only
    Read More
  • Kapsch outlines tolling options to combat traffic congestion
    January 11, 2017
    Michael Maitland from Kapsch TrafficCom looks at how the various forms of tolling can help authorities combat traffic congestion and air quality problems while simultaneously raising revenue.
    Read More
  • Barrier-free truck tolling for Spain's Basque region
    October 11, 2024
    MLFF system covers 146 lanes and has been processing 1.4 million transactions daily
    Read More

Highlighted Content