Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Connected vehicles, connected systems equals next generation ITS
    July 17, 2012
    Iteris has been awarded a new contract to lead a team working to update and support the United States’ National ITS Architecture. Pete Goldin reports on this latest initiative to help all US agencies’ development and application of ITS systems The United States Department of Transportation has a set of standards safeguarded for ITS for the US, with a vision for the future of transportation technology called the National ITS Architecture. This may sound like a secret plan kept in a vault somewhere, but the
    Read More
  • ITS instrumental in reducing Texan congestion
    September 4, 2018
    ITS projects in the Houston area have seen costs crunched – and even a system failure has proved valuable in analysing performance. David Crawford reports on developments in the Lone Star state Savings by Texan public agencies are major factors in the recent ITS Texas awards, recognising beneficial initiatives in bridge strike prevention and traffic intersection control. In the first, the Texas Department of Transportation (TxDOT)’s Houston District, covering the state’s most populous city and its surround
    Read More
  • Tracy Marks appointed as president of TransCore ITS
    August 2, 2012
    TransCore ITS has announced that Tracy Marks has been named as president, succeeding John Simler. Marks joined the company in 1993 and most recently served as senior vice president of both the Southern US and international regions. In addition, he has been general manager of United Toll Systems, a growing product division within TransCore ITS.
    Read More
  • Dynamic lane closures cuts time, cost and congestion on Motorway roadworks
    March 17, 2014
    A combination of technologies is leading to major congestion and cost reductions during roadworks on the UK’s motorway network. Innovative construction programme scheduling technology and the deployment of moveable barriers has achieved substantial savings of money and time on UK motorway roadworks managed by the Highways Agency (HA). This combination has set the scene for a new generation of road usage analysis tools. The HA’s objective was to reduce the congestion caused by lane closures during roa
    Read More

Highlighted Content