Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • AMG delivers Indian toll management transmission system
    January 27, 2012
    AMG Systems has supplied its AMG 9000 managed ruggedised Ethernet switches for ITNL in India which is using the transmission equipment for the new 119 km addition to Highway No 8.
    Read More
  • Machine vision makes red light enforcement easier
    December 1, 2015
    Teledyne Dalsa’s Manny Romero looks at how the combination of camera manufacturer and software provider can make enforcement easier. Californian video analytics solution provider Eutecus develops real-time images capture and high speeds processing technology for applications including intelligent lighting and advanced driver assistance systems.
    Read More
  • Saudi Arabian city plans ambitions transportation infrastructure
    April 2, 2015
    AlMadinah AlMunawwarah Development Authority (MMDA) has appointed professional services company Louis Berger as program management office consultant (PMOC) for implementation of the AlMadinah AlMunawwarah Public Transportation Program (MPTP) in Madinah, one of the most ambitious transportation infrastructure initiatives in the Middle East. The value of the PMOC contract is approximately US$100 million. The contract will extend over a five year period, during which time Louis Berger will support and assis
    Read More
  • SCATS study shows significant savings
    December 16, 2013
    Australian study quantifies the benefits of SCATS to the motorists, the environment and the economy. Opportunity weekday cost savings potential of some AUD16 million (US$15.2 million) has emerged from rigorous analysis of a one-day study of Australia’s Sydney Coordinated Adaptive Traffic System (SCATS) in operation. This represents 27% of the total cost of a real alternative semi-adaptive traffic control. The estimated indicative annual weekday-based value is AUD3,900 million (US$3,705 million) or 0.9% of t
    Read More

Highlighted Content