Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Scheidt & Bachmann reveals parking portal
    March 26, 2014
    Scheidt & Bachmann has created an online parking portal for parking operators to offer to long-term, or contract, parking customers. The system allows customers to select one or more car parks and set up a contract for reservations. This can be on a permanent or Monday to Friday basis. Once a car park has been chosen, the user registers and is sent an RFID tag by the car park operator. Parking costs are deducted automatically from the customer’s account each month.
    Read More
  • Florida gets One.network’s lane closure programme
    August 24, 2022
    The project will use proprietary shared road management platform that connects with GPS providers
    Read More
  • ITS market size ‘to reach US$38.68 billion by 2020’
    December 21, 2015
    The global ITS market is expected to reach US$38.68 billion by 2020, according to a new study by Grand View Research. Increasing demand for alleviating traffic congestion and growing need for enhancing existing transportation networks is expected to drive demand over the forecast period. Growing urban population and increased fund allotment by various governments across the globe is driving need for advanced transportation network. This is estimated to be fulfilled by proper use of wireless communication
    Read More
  • Diverse development of tolling business models
    April 25, 2013
    A diversity of tolling business models offers a wider toolbox of highway finance options, as the IBTTA’s Patrick Jones explains. The business models for America’s tolled highways have gone through several different evolutions over the last 75 years, reflecting a succession of shifts in transportation policy and politics, financing and funding models, urban patterns, customer needs, and technology. And with more and more decision-makers expressing renewed interest in tolling, it’s that very diversity that ma
    Read More

Highlighted Content