Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Columbia goes intermodal to support sustainability
    April 10, 2014
    David Crawford on the ups and downs of a Latin metropolis. Medellín, Colombia’s second city and a recognised leader in sustainable transport thinking, is rapidly extending its substantial existing investment in modern mobility. It is deploying both an enhanced integrated traffic management array and the country’s first intermodal public transportation management system. The supplier of both, under separate €9 million (US$12.3 million) contracts, is Spanish engineering company Indra, a major exporter
    Read More
  • Towards intelligent road infrastructure
    October 8, 2021
    A digital transformation is happening in the world today and the result is that Europe’s transport infrastructure, and also the car industry are experiencing revolutionary changes. Jēkabs Krastiņš looks at the challenges and plots the road ahead.
    Read More
  • ITS in the Baltic States: on the rise
    August 12, 2020
    In the Baltic states, on north-east Europe’s border with Russia, the ITS sector is on the verge of big growth, finds Eugene Gerden - but more
    Read More
  • Cubic wins contract to mobilize LA Metro TAP Fare Payment System
    January 4, 2018
    Cubic Transportation Systems has been awarded a contract by the Los Angeles County Metropolitan Authority (LA Metro), to deliver an integrated traveller app in support of the TAP regional contactless fare system. It is designed with the intention of allowing users to make a fare purchase, use their mobile device as a TAP card and complete their journey using transit, bikeshare, or other multimodal programs. It will also provide them with commute information. TAP links 24 transit agencies across the Los
    Read More

Highlighted Content