Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Consortium wins Polish rail modernisation contract
    February 27, 2013
    A consortium led by Bombardier Transportation in partnership with Thales and Nokia Siemens Networks has won the US$146 million contract to modernise the signalling of the 350 km long E65 railway line linking Warsaw and Gdynia. The need to comply with the standards of the trans-European transport network linking the north and south of Europe makes the contract is one of the most important investments of PKP, the Polish railway lines operator. The consortium claims the modernisation will enhance safety and in
    Read More
  • Developments in smarter multi-modal fare paynment
    February 2, 2012
    This section pulls together all the multi-modal topics in each issue. Subject matter will include smartcards; ticketing and payment systems; passenger information systems; fleet management for buses, trains and light rail; park and ride systems; on-line access to real-time information via Internet portals
    Read More
  • Kapsch TrafficCom wins further contract in Chile
    September 30, 2015
    Kapsch TrafficCom has secured a new contract in Chile through a subsidiary company. It will implement the tolling system and intelligent transport system (ITS) for the first 15 km of the Ruta 5 Norte, located in the north of Santiago and operated by Sociedad Concesionaria Autopista del Aconcagua (SCADA). The contract, valued at around US$23 million including maintenance services, includes all the technology needed to upgrade a highway section into the urban standard of Santiago, including ten multi-lane
    Read More
  • Dutch strike public/private balance to introduce C-ITS services
    November 15, 2017
    Connected-ITS applications are due to appear on a nation-wide scale this summer, through the Netherlands’ Talking Traffic Partnership – if all goes to plan. Jon Masters reports. The Netherlands’ Talking Traffic Partnership (TTP) looks almost too good to be true: an artificial market set up and supported by national, regional and local government to accelerate deployment of Connected ITS (C-ITS) applications. If it does have any serious flaws, these are going to become apparent quite soon, because the first
    Read More

Highlighted Content