Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Iteris wins $6.9m contract in San Francisco
    October 12, 2020
    Company is also to carry out traffic signal synchronisation project in Orange County 
    Read More
  • Road safety systems on show at ITS World Congress
    January 30, 2012
    A vast array of new products and systems for aiding road safety were displayed at the ITS World Congress in October. David Crawford assesses a selection of safety initiatives exhibited in Orlando. Vital roles for ITS applications in road traffic safety emerge clearly from a new report from the US Transportation Safety Advancement Group. The report has been carried out for the Next Generation 911 What's Next Forum, which is preparing the way for future development of the US national 911 emergency single call
    Read More
  • UK's Hindhead tunnel pushes the boundaries of traffic management
    January 23, 2012
    The new Hindhead Tunnel is the first in the UK to use radar-based incident detection. Paul Arnold, project manager with the Highways Agency, talks about the project. The comparatively remote location of the A3 Hindhead Tunnel has resulted in it becoming one of the most sophisticated in the UK in terms of monitoring and control systems, according to Paul Arnold, project manager for the Highways Agency (HA), which manages strategic roads in England and Wales. It is the first tunnel in the UK to use radar for
    Read More
  • Vitronic presents next-generation of Lidar technology
    September 7, 2014
    This ITS World Congress sees Vitronic presenting its next-generation of Lidar (Light Detection And Ranging) traffic enforcement in North America. The new and enhanced PoliScan system offers not only best-in-class speed and red light enforcement but enables authorities to enforce additional violations such as tailgating, point-to-point speed enforcement, and ANPR applications simultaneously from the one fixed location.
    Read More

Highlighted Content