Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Neology wins multi-million dollar Humber Bridge toll contract
    January 17, 2024
    Free-flow tolling solution will replace existing stop-go plazas for frictionless travel
    Read More
  • Kapsch TrafficCom to acquire Schneider Electric transportation business
    December 14, 2015
    Kapsch TrafficCom has reached an agreement with Schneider Electric to acquire its global transportation business. Formerly operating as Telvent Tráfico y Transporte, the business offers an industry portfolio of integrated advanced traffic management software (ATMS) solutions for urban, highway and tunnel applications as well as tolling and transit solutions. This acquisition will enable Kapsch TrafficCom to offer its current and future customers around the globe an integrated portfolio of intelligent tr
    Read More
  • Jenoptik announces toll monitoring first at ITS World Congress
    October 12, 2016
    Jenoptik has entered a new era during this week’s ITS World Congress with the announcement of its first highway toll-monitoring contract. By mid-2018 it will supply global logistics services provider Toll Collect with up to 600 toll payment-monitoring pillars to monitor truck toll payments as part of the planned extension of compulsory tolls for trucks using Germany’s federal highways.
    Read More
  • Intersection management, cooperative infrastructures - what next?
    February 1, 2012
    What do recent vehicle recalls mean for future cooperative infrastructures? Anthony Smith takes a look. As ITS industry stakeholders converge on Amsterdam for the 2010 Cooperative Mobility Showcase, an unprecedentedly wide range of technologies will be on display demonstrating what might be achievable in the future from innovations based on Vehicle-to-Vehicle (V2V) and Vehicle-to-Infrastructure (V2I) communications.
    Read More

Highlighted Content