Dubai RTA extends TransCore contract on Salik Toll System

The Roads and Transport Authority of Dubai (RTA) has extended its contract with TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment. In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase
February 22, 2017 Read time: 1 min
The Roads and Transport Authority of Dubai (RTA) has extended its contract with 139 TransCore until 2021 to provide customer service operations and maintenance services on the Salik Toll System. TransCore will also provide system upgrades and enhancements, including software updates, servers, increased network and storage capacity, and new roadside equipment.

In line with the Authority’s smart government and customer happiness initiatives, TransCore recently developed a new customer application to increase the level of self-service capabilities, created an online toll tag sales portal and upgraded the Salik website.

As part of the Salik Toll System project, TransCore also developed a back office software solution, offering customer service account management, revenue collection, and violation processing. The system currently processes over 500 million transactions each year.
Charging, Tolling & RUC

For more information on companies in this article

Related Content

  • Asecap debates the future of tolling
    August 23, 2016
    Colin Sowman reports form Asecap’s Study & Information Days event in Madrid. At Asecap’s (the Association of European Toll Road Operators) recent Study and Information Days event there was no doubt about the subject at the top of the agenda: the European Union Directive 23/2014/EU. This will introduce fundamental changes to the concession model under which Asecap members operate more than 50,000km of tolled highways and, in response, it has compiled a report entitled Proposal for a Sustainable Concession Mo
    Read More
  • ITS solutions to keep truck traffic moving
    June 8, 2015
    David Crawford reviews freight management initiatives. Managing truck traffic to minimise its environmental impacts, without adversely impacting on its critical economic role, continues to drive ITS-based solutions in both urban and interurban contexts.
    Read More
  • Aselsan celebrates growth in tolling projects
    April 5, 2016
    Turkish technology company Aselsan brings to Intertraffic not just 25 years of experience but also a number of exciting projects in the fields of electronic tolling, integrated traffic management, vehicle recognition, tracking and enforcement.
    Read More
  • Plug and play approach unifies workzone ITS
    July 18, 2012
    Caltrans District 7 is finalising a ConOps document which will detail a plug-and-play to work zone ITS operation. The organisation's Allen Z. Chen elaborates. Before August is out, on current planning, the California Department of Transportation (Caltrans) District 7 (which covers Los Angeles and Ventura Counties, with a combined population of close to 11 million people) intends to have finalised a Concept of Operations (ConOps) document dealing with Work Zone Transportation Management Systems (WZTMS). The
    Read More

Highlighted Content