Skip to main content

Dart Charge goes live on 30 November

With the launch of Dart Charge set for 30 November, work to remove the toll booths will begin on Friday 28 November - the same weekend the new payment arrangements go live. Dart Charge means that drivers will no longer stop at a barrier to pay the charge. Instead, they will pay online, by phone, by post or in one of thousands of payzone retail outlets. The new payment arrangements will signal the start of major construction work to improve the road layout at the crossing, with 27 lanes of traffic reduced
November 14, 2014 Read time: 2 mins
With the launch of Dart Charge set for 30 November, work to remove the toll booths will begin on Friday 28 November - the same weekend the new payment arrangements go live. Dart Charge means that drivers will no longer stop at a barrier to pay the charge. Instead, they will pay online, by phone, by post or in one of thousands of payzone retail outlets.

The new payment arrangements will signal the start of major construction work to improve the road layout at the crossing, with 27 lanes of traffic reduced to four in each direction and a new safety system of traffic signals and barriers on the approach to the tunnels northbound, which will prevent over-height vehicles from entering the tunnels, hold traffic in case of an incident or congestion in the tunnel, and allow the safe release of vehicles under escort, such as hazardous loads.

The roadworks will continue until spring 2015 when drivers will feel the full benefit of the changes through quicker journey times. Until then drivers can expect some delays but all work is being planned to minimise disruption.  

503 Highways Agency project director Nigel Gray said: “The payment booths have been part of the Dartford landscape since 1963 but they contribute to congestion and cause delays. That’s why they are being removed and we are introducing a new payment system called Dart Charge. From 30 November drivers will no longer pay at the booths. Instead they will pay in advance or by midnight the day after crossing, helping to speed up journeys.”

Related Content

  • August 20, 2015
    New system to prevent Hazchem and over-height vehicles entering tunnel
    An impending move to free-flow charging prompted a search for automated dangerous goods identification and over-height detection systems at the Thames Crossing to the east of London. Manned toll booths are increasingly being consigned to history by the onslaught of all-electronic charging. However, a secondary function of the traditional manned plazas has been to prevent non-compliant vehicles using the facility or to tell a driver that that they need to use a specific lane or wait for an escort. Automating
  • October 14, 2015
    FTA calls for greater reliability on road network following improvements at Dartford
    Drivers using the Dartford Crossing at peak times are saving around an hour and a half every week thanks to Dart Charge, according to Highways England. New figures released by Highways England show that journeys over the Dartford Crossing, which cost £62million (US$95 million) to convert to free-flow tolling, are up to 56 per cent faster than before payment barriers were removed. Drivers at peak times save up to 14 minutes southbound and seven minutes northbound.
  • October 7, 2013
    Sanef awarded major Dartford Crossing toll contract
    The UK Highways Agency has awarded the US$589 million contract for the design, implementation, delivery and operation of the new free-flow charging system to sanef. The seven-year deal includes the opportunity to extend up to a further three years. New technology will allow drivers to use the crossing without having to stop at the barriers to hand over payment. Road users will be able to pay through a variety of methods including telephone, text, online and at retail outlets. Pre-paid accounts which qual
  • July 18, 2013
    Dartford crossing free-flow payment system to go ahead
    The Dartford-Thurrock River Crossing’s proposed free-flow payment system is set to be introduced from next year, UK Roads Minister Stephen Hammond has announced. The technology will provide flexibility for drivers travelling over or under the River Thames while also ensuring a steady traffic flow, reducing congestion. Motorists will be able to pay via telephone, text message, online and through retail outlets, instead of stopping at the crossing’s barriers. "The Dartford Crossing is vital to the local and