Skip to main content

Sanef awarded major Dartford Crossing toll contract

The UK Highways Agency has awarded the US$589 million contract for the design, implementation, delivery and operation of the new free-flow charging system to sanef. The seven-year deal includes the opportunity to extend up to a further three years. New technology will allow drivers to use the crossing without having to stop at the barriers to hand over payment. Road users will be able to pay through a variety of methods including telephone, text, online and at retail outlets. Pre-paid accounts which qual
October 7, 2013 Read time: 2 mins
Sanef has won the Dartford Crossing toll contract
The 1841 UK Highways Agency has awarded the US$589 million contract for the design, implementation, delivery and operation of the new free-flow charging system to sanef. The seven-year deal includes the opportunity to extend up to a further three years.

New technology will allow drivers to use the crossing without having to stop at the barriers to hand over payment. Road users will be able to pay through a variety of methods including telephone, text, online and at retail outlets. Pre-paid accounts which qualify for discounted journeys will also be available.

The vehicle detection, charging and enforcement management services contract includes: implementation of vehicle detection solutions which will be used as the basis to detect, charge and enforce the scheme; design and delivery of back office services required for operating a free-flow charging service; and operation of the back office services, including charge payment processing, account management, enquiry handling and enforcement management services for the life of the contract.

UK roads minister Stephen Hammond said: “I welcome this contract award which shows the Government delivering on its promise to provide improvements that will help traffic flow better at this crucial gateway. This will help thousands of drivers who use the crossing every day, and benefit both the local and national economy.”

“We are introducing new technology and road layout changes to change the way drivers pay to use the Crossing. Once it is fully implemented drivers will not have to stop at the barriers, but will pay for their journey remotely. This will reduce congestion and ease traffic flow,” said Nigel Gray, Highways Agency project manager. The contract covers the development as well as the ongoing operation of the new payment system. We remain on track to deliver this improvement in October 2014.”

Francois Gauthey chief executive officer of sanef, commented: “This contract award reflects our expert ability to deliver innovative, high quality projects in this field. We are pleased to have been selected for this scheme and we are keen to work with the Highways Agency to deliver these vital improvements at the Dartford crossing and help ease the pain for the drivers who are justifiably frustrated with the congestion.”

For more information on companies in this article

Related Content

  • Videalert: Bath experience highlights joined-up thinking
    August 7, 2019
    Councils can achieve greater value with multi-purpose traffic enforcement and management platforms, says Tim Daniels of Videalert. But UK authorities could also help deliver solutions by committing to ‘joined up thinking’... Joined-up thinking’ used to be a commonly related governmental phrase and implied a commitment to looking at elements of a problem to deliver a holistic solution. However, the way that successive governments have addressed major issues has demonstrated their inability to achieve join
  • Monitoring and transparency preserve enforcement's reputation
    July 30, 2012
    What can be done to preserve automated enforcement's reputation in the face of media and public criticism? Here, system manufacturers and suppliers talk about what they think are the most appropriate business models. Recent events in Italy only served to once again to push automated enforcement into the media spotlight. At the heart of the matter were the numerous alleged instances of local authorities and their contract suppliers of enforcement services colluding to illegally shorten amber signal phase tim
  • New Zealand ponders tolling new major roads
    July 22, 2024
    Roads of National Significance may get alternative funding to speed their completion
  • New system expedites border crossings
    October 28, 2016
    Enforcing border controls can create long queues for travellers, David Crawford looks at potential solutions. Long delays at border crossings in both North America and Europe have sparked the development of new queue visualisation and management technologies that are cutting hours, even days, off international passenger and freight journeys. At the westernmost end of the 2,019km (1,250 mile) Mexico–US frontier, two parallel crossings between Tijuana, in the former country, and the border city of San Diego,