Skip to main content

IntelliRoad & Duncan Solutions to cooperate on toll collection

Technology is designed to improve quality of the image review process
By David Arminas June 28, 2024 Read time: 1 min
Partners will work on 'enhancing the experience for all users' (© Vladimir Stanisic | Dreamstime.com)

Tolling specialist IntelliRoad has partnered with collections provider Duncan Solutions.

IntelliRoad said the efficiencies achieved through the collaboration with Duncan will help reduce operating costs at tolling agencies by optimising toll revenue collections with better quality image review processes and data.

The result will be more correct, transparent and timely billing that enhances the overall customer service experience, said Rafael Hernandez, vice president of tolling solutions at IntelliRoad.

“By combining our advanced technology with Duncan’s DMV [Department of Motor Vehicles] expertise, we are set to significantly boost operational efficiencies and revenue for tolling agencies, enhancing the experience for all users.”

The technology will improve the quality of the image review process while instituting checks and balance mechanisms to maximise successful hits in identifying registered owners of vehicles.

IntelliRoad, part of Kyra Solutions, comprises two key divisions, IntelliManage and IntelliConnect.

IntelliManage delivers tolling solutions, including end-to-end licence plate image review and operational backoffice. Meanwhile, IntelliConnect offers technologies such as modular smart ATMS and roadside infrastructure integration and management platform to proactively detect and respond to roadway events.

For more information on companies in this article

Related Content

  • Singapore's LTA unveils ITS master plan
    August 7, 2014
    Singapore’s Land Transport Authority (LTA) and the Intelligent Transportation Society Singapore (ITSS) have jointly launched Smart Mobility 2030, the country’s master plan outlining how its intelligent transport systems (ITS) will develop over the next 15 years. Its goal is to optimise transport systems and to enhance commuter travel experience across Singapore with the latest ITS initiatives and advancements in transport technologies. To address Singapore’s current and future transportation needs, Smart M
  • Tolling systems - interoperability is key
    January 25, 2012
    Is US tolling as fragmented and divided as some would have you believe? And are the technology suppliers so very entrenched? ITS International spoke to the market's leading suppliers. A few years back, the prevalent view was that the North American tolling market was characterised by fragmented, proprietary solutions, each existing in splendid isolation. The reality is that a combination of pragmatism and good old market forces have seen some concerted moves made towards interoperability in many areas.
  • Traffic to flow freely over world’s widest bridge
    November 13, 2012
    Pete Goldin reports on a new Egis project in Canada, providing open road tolling operations for the widest bridge in the world. A bridge can present a bottleneck in a system of roads or it can support the smooth and unobstructed flow of traffic. Much depends on the bridge design, surrounding infrastructure and tolling system. By adding lanes and deploying open road tolling (ORT), the new Port Mann Bridge located in the metropolitan Vancouver area in British Columbia, will alleviate congestion at one of the
  • Q&A: Samuel Johnson, IBTTA
    February 18, 2020
    Samuel Johnson, chief operations officer for the Transportation Corridor Agencies in Orange County, California - and 2020 IBTTA president - talks about his background and career...