Skip to main content

Detroit introduces unified bus payment system

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more f
August 15, 2019 Read time: 3 mins
A DDoT bus in downtown Detroit: the Dart mobile app will allow riders to pay for travel from this summer
%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports

The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more flexible payments making riding transit easier for everyone.”

According to the mayor’s office, riders can take unlimited rides on both systems as each pass starts on the first use for the time period allotted. Regional passes are available for reduced fare riders – seniors, people with disabilities, Medicare cardholders and young people. A Dart mobile app will allow riders to pay for travel from this summer.

Warren C. Evans, Wayne County executive, says: “Under the current system, transfers can be confusing and intimidating. Relieving that headache encourages ridership which is important to improving mobility and increasing transit options.”

L. Brooks Patterson, Oakland county executive, says: “Collaboration between SMART and DDoT to improve service for riders is a step toward providing a transit solution that works for the whole region, especially when it entails making the connection between the regional and city bus systems easier for individuals who rely on both to get to their jobs.”

Under the new Dart system, bus riders can purchase a variety of passes, from four-hour regional ones with unlimited transfers between DDoT and SMART for $2 (and a reduced fare price of 50 cents for some riders) to 31-day passes for $70 (with a reduced price of $29) which include a tap-to-pay option for easier boarding.

City leaders are already uniting to tackle transit problems in Detroit via a strategic transportation plan that will be aided by a $125 million citizen-approved bond (See ‘Public transit is weapon in war on congestion’, ITS International Nov-Dec 2018).

A separate report, Strategic Plan for Transportation, insists that transit is the ‘crucial thread’ which ties efforts for bringing Metro Detroit’s neighbourhoods together.

It offers a blueprint for improvements that can be made to streets and buses over the next four years. When fully implemented, it is expected to allow DDoT to increase its service with 10 high-capacity routes which will feature a new bus design and Wi-Fi as well as make it easier for riders to pay for the bus with mobile ticketing and off-board payments.

The city recognises in the report that reaching this goal will require strengthening its partnerships with Michigan State and region, identifying new funding and spending it wisely as well as rethinking how to deliver transportation projects. It will also seek to “break down traditional silos that exist in government” and work across departments to adopt the best practices of other cities.

Detroit’s transit blueprint

The Strategic Plan for Transportation is intended to serve as a roadmap for travel around Detroit. It includes the following values:

• Increasing economic opportunity and reducing poverty by delivering a high-quality transit service that has been lacking, reducing car insurance rates, and providing more ways for people to access every neighbourhood

• Improving public safety by reducing traffic injuries and fatalities and making everyone feel safe walking, biking, and taking transit

• Improving communications and outreach by including residents in planning processes early and often and rebooting the look and feel of the transit system

%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Related Content

  • Washington Post game highlights AV flaws
    September 11, 2019
    Mind the kangaroos! That is among the more surprising suggestions in a new entertainment which purports to illustrate the pitfalls of autonomous vehicles (AVs). US media giant The Washington Post has created a short interactive game which “shows readers how autonomous cars function and breaks down the technology to educate viewers about their limitations and challenges”. These include sensor blind spots and confusion over what other road users are about to do. The five-minute game takes the form of a jou
  • European and US mayors support climate change strikes
    September 24, 2019
    European and US city mayors have written an open letter in support of the thousands of people involved in global climate change strikes. Paris mayor Anne Hidalgo, New York’s Bill de Blasio, Los Angeles’ Eric Garcetti and lord mayor of Copenhagen, Frank Jensen, all signed an open letter which said: “We have an opportunity to show, not only that we hear their message, but that they have inspired us to act even faster.” The mayors emphasise that transforming cities to prevent the “climate crisis” will m
  • TRL and TomTom announce partnership on Congestion Index
    October 23, 2012
    TRL and TomTom have announced here at the ITS World Congress that they have launched a new partnership to offer more detailed analyses of the results published in TomTom’s quarterly Congestion Index which covers major metropolitan areas in Europe and North America. The partners say the collaboration will see the Congestion Index being put to practical use in solving local congestion issues. TRL traffic consultants are able to work with detailed TomTom data to produce customised analysis which meets the need
  • Intertraffic Amsterdam 2016 Innovation Awards finalists
    February 1, 2016
    Smart and innovative thinking will again be awarded at the world’s largest, and best attended, trade fair for the infrastructure, traffic management, safety, parking, and smart mobility sectors, when the winners of the 2016 Intertraffic Innovation Awards are announced on 5 April during the opening ceremony.