Skip to main content

Detroit introduces unified bus payment system

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more f
August 15, 2019 Read time: 3 mins
A DDoT bus in downtown Detroit: the Dart mobile app will allow riders to pay for travel from this summer
%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports

The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more flexible payments making riding transit easier for everyone.”

According to the mayor’s office, riders can take unlimited rides on both systems as each pass starts on the first use for the time period allotted. Regional passes are available for reduced fare riders – seniors, people with disabilities, Medicare cardholders and young people. A Dart mobile app will allow riders to pay for travel from this summer.

Warren C. Evans, Wayne County executive, says: “Under the current system, transfers can be confusing and intimidating. Relieving that headache encourages ridership which is important to improving mobility and increasing transit options.”

L. Brooks Patterson, Oakland county executive, says: “Collaboration between SMART and DDoT to improve service for riders is a step toward providing a transit solution that works for the whole region, especially when it entails making the connection between the regional and city bus systems easier for individuals who rely on both to get to their jobs.”

Under the new Dart system, bus riders can purchase a variety of passes, from four-hour regional ones with unlimited transfers between DDoT and SMART for $2 (and a reduced fare price of 50 cents for some riders) to 31-day passes for $70 (with a reduced price of $29) which include a tap-to-pay option for easier boarding.

City leaders are already uniting to tackle transit problems in Detroit via a strategic transportation plan that will be aided by a $125 million citizen-approved bond (See ‘Public transit is weapon in war on congestion’, ITS International Nov-Dec 2018).

A separate report, Strategic Plan for Transportation, insists that transit is the ‘crucial thread’ which ties efforts for bringing Metro Detroit’s neighbourhoods together.

It offers a blueprint for improvements that can be made to streets and buses over the next four years. When fully implemented, it is expected to allow DDoT to increase its service with 10 high-capacity routes which will feature a new bus design and Wi-Fi as well as make it easier for riders to pay for the bus with mobile ticketing and off-board payments.

The city recognises in the report that reaching this goal will require strengthening its partnerships with Michigan State and region, identifying new funding and spending it wisely as well as rethinking how to deliver transportation projects. It will also seek to “break down traditional silos that exist in government” and work across departments to adopt the best practices of other cities.

Detroit’s transit blueprint

The Strategic Plan for Transportation is intended to serve as a roadmap for travel around Detroit. It includes the following values:

• Increasing economic opportunity and reducing poverty by delivering a high-quality transit service that has been lacking, reducing car insurance rates, and providing more ways for people to access every neighbourhood

• Improving public safety by reducing traffic injuries and fatalities and making everyone feel safe walking, biking, and taking transit

• Improving communications and outreach by including residents in planning processes early and often and rebooting the look and feel of the transit system

%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Related Content

  • Ito World manifesto calls on cities to embrace MaaS
    September 25, 2018
    Data and alternative transport can combat congestion, pollution and private car dependency in global cities, says Ito World. The UK transit data specialist has published a manifesto which calls on cities to embrace Mobility as a Service (MaaS) to ‘unlock’ their future potential. The MaaS Manifesto: smart data and accessing a city’s potential insists cities also need to have the right infrastructure and ensure the public and private sectors work with emerging players. Ito World says city authorities u
  • DTV implements long-term cycle monitoring
    February 28, 2014
    B-Riders (www.b-riders.nl) is the first project ever to closely follow a large group of bike users (2,500 participants) over a long period of time – one year. A highly innovative bike tracking system was developed, and implemented, featuring an app that automatically registers all trips 24/7. The system then autonomously analyses trips and assigns them into categories - foot, car, public transport or bike.
  • Go-Ahead uses Dovu’s blockchain tech to augment customer data
    February 7, 2019
    UK train and bus company Go-Ahead is to use Dovu’s blockchain-driven reward platform to gain more data on its passengers. The scheme will be rolled out initially on Go-Ahead’s Thameslink and Southern Rail train services and offers passengers using the Dovu platform the chance to earn cryptocurrency when they share their travel information. This will be used to help them make changes to their travel behaviour, the companies say. Among other things, Dovu aims to encourage the use and sharing of tran
  • Intertraffic Amsterdam concludes ‘on an all time high’
    April 12, 2016
    Intertraffic Amsterdam 2016 ended last week on an all time high, according to the organisers, who say that the variety of companies, presentations, innovations and record numbers through the doors all combined to create an exciting and interesting event. According to Intertraffic product manager Joyce de Winter, close to 800 companies from 47 countries exhibited and a record grand total of 30,104 visitors from 134 countries worldwide attended. 4,700 participants took part in the knowledge programme overa