Skip to main content

Detroit introduces unified bus payment system

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more f
August 15, 2019 Read time: 3 mins
A DDoT bus in downtown Detroit: the Dart mobile app will allow riders to pay for travel from this summer
%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports

The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more flexible payments making riding transit easier for everyone.”

According to the mayor’s office, riders can take unlimited rides on both systems as each pass starts on the first use for the time period allotted. Regional passes are available for reduced fare riders – seniors, people with disabilities, Medicare cardholders and young people. A Dart mobile app will allow riders to pay for travel from this summer.

Warren C. Evans, Wayne County executive, says: “Under the current system, transfers can be confusing and intimidating. Relieving that headache encourages ridership which is important to improving mobility and increasing transit options.”

L. Brooks Patterson, Oakland county executive, says: “Collaboration between SMART and DDoT to improve service for riders is a step toward providing a transit solution that works for the whole region, especially when it entails making the connection between the regional and city bus systems easier for individuals who rely on both to get to their jobs.”

Under the new Dart system, bus riders can purchase a variety of passes, from four-hour regional ones with unlimited transfers between DDoT and SMART for $2 (and a reduced fare price of 50 cents for some riders) to 31-day passes for $70 (with a reduced price of $29) which include a tap-to-pay option for easier boarding.

City leaders are already uniting to tackle transit problems in Detroit via a strategic transportation plan that will be aided by a $125 million citizen-approved bond (See ‘Public transit is weapon in war on congestion’, ITS International Nov-Dec 2018).

A separate report, Strategic Plan for Transportation, insists that transit is the ‘crucial thread’ which ties efforts for bringing Metro Detroit’s neighbourhoods together.

It offers a blueprint for improvements that can be made to streets and buses over the next four years. When fully implemented, it is expected to allow DDoT to increase its service with 10 high-capacity routes which will feature a new bus design and Wi-Fi as well as make it easier for riders to pay for the bus with mobile ticketing and off-board payments.

The city recognises in the report that reaching this goal will require strengthening its partnerships with Michigan State and region, identifying new funding and spending it wisely as well as rethinking how to deliver transportation projects. It will also seek to “break down traditional silos that exist in government” and work across departments to adopt the best practices of other cities.

Detroit’s transit blueprint

The Strategic Plan for Transportation is intended to serve as a roadmap for travel around Detroit. It includes the following values:

• Increasing economic opportunity and reducing poverty by delivering a high-quality transit service that has been lacking, reducing car insurance rates, and providing more ways for people to access every neighbourhood

• Improving public safety by reducing traffic injuries and fatalities and making everyone feel safe walking, biking, and taking transit

• Improving communications and outreach by including residents in planning processes early and often and rebooting the look and feel of the transit system

%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Related Content

  • Conduent to deploy fare collection system across Flanders
    December 19, 2018
    Conduent Transportation is to install a fare collection system in the Flanders region of Belgium which will enable contactless bank card payments and account-based ticketing. Conduent will also operate the system for ten years on behalf of Flemish transport company De Lijn. Commuters will be able to use bank cards based on cEMV (contactless Europay, MasterCard and Visa) or use a contactless public operator payment card by the end of 2019. An aggregated payment method which accumulates transactions over t
  • Europe’s number one leading Mobility as a Service conference says the future of transport lies in delivering change
    January 19, 2018
    First hand reports on the rapid progress being made, as well as the obstacles being faced, by Mobility as a Service projects across Europe dominate the agenda of the second “MaaS Market Concept to Delivery” conference taking place in London next month. Speakers will cover the political and regulatory implications, open data, technology and common standards, demand responsive transport and future business models. This is Europe’s number one leading MaaS event and it includes presentations from Port
  • Ford commits to C-V2X from 2022 in new US cars
    January 14, 2019
    All new Ford cars will be equipped with cellular vehicle to everything (C-V2X) technology in the US from 2022. In a blog post, Don Butler, executive director, Ford connected vehicle platform and product, said that the move would “help make city mobility safer and less congested”. The car maker has already committed to equipping all new vehicles released in the US with conventional cellular connectivity by the end of 2019. C-V2X will work with Ford Co-Pilot360, the company’s suite of driver-assist
  • Gojek to expand ride-hailing service across Singapore
    January 3, 2019
    Gojek to expand ride-hailing service across Singapore