Skip to main content

Detroit introduces unified bus payment system

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more f
August 15, 2019 Read time: 3 mins
A DDoT bus in downtown Detroit: the Dart mobile app will allow riders to pay for travel from this summer
%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Detroit authorities have launched a ticketing scheme to encourage bus ridership – a new venture which dovetails with existing initiatives to improve mobility, Ben Spencer reports

The Detroit Department of Transportation (DDoT) has partnered with the Suburban Mobility Authority for Regional Transportation (SMART) to launch a unified payment system – called Dart - for the US region’s buses. Detroit’s mayor Mike Duggan says: “Dart will bring our two systems closer together with seamless transfers and more flexible payments making riding transit easier for everyone.”

According to the mayor’s office, riders can take unlimited rides on both systems as each pass starts on the first use for the time period allotted. Regional passes are available for reduced fare riders – seniors, people with disabilities, Medicare cardholders and young people. A Dart mobile app will allow riders to pay for travel from this summer.

Warren C. Evans, Wayne County executive, says: “Under the current system, transfers can be confusing and intimidating. Relieving that headache encourages ridership which is important to improving mobility and increasing transit options.”

L. Brooks Patterson, Oakland county executive, says: “Collaboration between SMART and DDoT to improve service for riders is a step toward providing a transit solution that works for the whole region, especially when it entails making the connection between the regional and city bus systems easier for individuals who rely on both to get to their jobs.”

Under the new Dart system, bus riders can purchase a variety of passes, from four-hour regional ones with unlimited transfers between DDoT and SMART for $2 (and a reduced fare price of 50 cents for some riders) to 31-day passes for $70 (with a reduced price of $29) which include a tap-to-pay option for easier boarding.

City leaders are already uniting to tackle transit problems in Detroit via a strategic transportation plan that will be aided by a $125 million citizen-approved bond (See ‘Public transit is weapon in war on congestion’, ITS International Nov-Dec 2018).

A separate report, Strategic Plan for Transportation, insists that transit is the ‘crucial thread’ which ties efforts for bringing Metro Detroit’s neighbourhoods together.

It offers a blueprint for improvements that can be made to streets and buses over the next four years. When fully implemented, it is expected to allow DDoT to increase its service with 10 high-capacity routes which will feature a new bus design and Wi-Fi as well as make it easier for riders to pay for the bus with mobile ticketing and off-board payments.

The city recognises in the report that reaching this goal will require strengthening its partnerships with Michigan State and region, identifying new funding and spending it wisely as well as rethinking how to deliver transportation projects. It will also seek to “break down traditional silos that exist in government” and work across departments to adopt the best practices of other cities.

Detroit’s transit blueprint

The Strategic Plan for Transportation is intended to serve as a roadmap for travel around Detroit. It includes the following values:

• Increasing economic opportunity and reducing poverty by delivering a high-quality transit service that has been lacking, reducing car insurance rates, and providing more ways for people to access every neighbourhood

• Improving public safety by reducing traffic injuries and fatalities and making everyone feel safe walking, biking, and taking transit

• Improving communications and outreach by including residents in planning processes early and often and rebooting the look and feel of the transit system

%$Linker: 2 Internal <?xml version="1.0" encoding="utf-16"?><dictionary /> 4 9742 0 oLinkInternal <span class="oLinkInternal ">RSS</span> Transmart false /rss/transmart/ true false%>

Related Content

  • Fostering ITS Policy and the IRF manifesto
    November 26, 2012
    Fostering ITS Policy, an international workshop jointly organised by TTS Italia (National Association for Telematics for Transport and Safety) and the IRF Policy Committee on ITS, aims to bring together key partners from the public, private and academic sectors in Italy to discuss ITS policy frameworks and developments in ITS university education. The workshop takes place as part of the New World Conference The New World II, the ITS for mobility management convention in Bologna on 5 December 2012 at Savoia
  • Unprecedented demand for Euro Bus exhibition
    February 7, 2014
    The organisers of this year’s Euro Bus Expo, to be held in Birmingham 4-6 November, are experiencing unprecedented demand for space at this year’s leading international trade fair for the bus and coach industry. Euro Bus Expo is the leading international exhibition for the bus and coach industry in 2014, attracting an attendance of 10,000 trade professionals from the UK and over 40 key international markets. The organisers say the high demand for exhibition space is set against a backdrop of growth in
  • CTS extends contactless payments to Sydney's trains
    November 28, 2018
    Cubic Transportation Systems (CTS) is extending Sydney’s contactless payment system beyond light rail and ferries to include the Australian city’s train network. The technology allows commuters to pay for ticketing via credit cards, smart watches and other electronic devices, alongside the Opal card. CTS’s Asia-Pacific team and Transport for New South Wales initially made the contactless system available for the city’s Manly ferry service in 2017. In March this year, the contactless system was ext
  • European Bus Forum to show developments in European bus operations
    April 8, 2016
    Returning to Manchester in June 2016, the European Bus Forum is coming back to show the new faces, changes and developments to bus operations across Europe and the UK. Produced by the urban transport publication, Eurotransport and hosted by Transport for Greater Manchester, the one day conference and gala dinner will once again prove to be an unrivalled event for collaboration and high-standard networking. Improving vehicle safety is a key strategy used in addressing international and national road ca