David Crawford considers the finding of a passenger attitude survey in nine cities worldwide. Three quarters of regular users of public transport in nine capital and other major cities worldwide believe that electronic ticketing would make travel easier; while an overwhelming 92% would welcome paperless travel in any form, according to a recent consumer survey from global management consultants Accenture. Of the 4,500 urban travellers aged over-18 who were quizzed, some 90% routinely used public transport.
